Meet our fearless leader, Charlotte—the powerhouse behind Silk Skin Spa’s success! With over three decades of experience, Charlotte is a true veteran of the industry. Her vibrant personality and strong voice light up every room she walks into, and even though her treatment books are closed, you know she’s always right there.

People are at the heart of everything Charlotte does. As the backbone of Silk, Charlotte is approachable, supportive, and always contactable at charlotte@silkskinspa.co.nz for advice, guidance, or just a friendly chat.

Charlotte is a true cheerleader for both people and community. If she can help someone feel happier, more confident, and uplifted, then her job is done. This drive flows directly into running Silk: every day, Charlotte has the privilege of giving the gift of self-worth and care—not just through treatments and products, but through her strong belief in the power of kindness and confidence. Her passion to always be the best she can be pours into her team, inspiring results that go far beyond the surface.

She also loves working alongside her therapists to create tailor-made skin treatment plans to bring out each client’s healthiest, most radiant skin. With lifelong knowledge and a deep passion for electrolysis, skin, and holistic wellbeing, she is energised by how the industry continues to evolve. Charlotte embraces cutting-edge technology and innovation while staying true to Silk’s values of warmth, expertise, and care.

Despite her incredible achievements, Charlotte remains down-to-earth, approachable, and always ready to share her wisdom. For her, success isn’t just about skin—it’s about people, community, and making a difference every single day.

Karyn is our seasoned Spa Manager whose journey into the beauty industry started later in life but has been nothing short of spectacular! Awarded the prestigious title of 'Most Promising Therapist in New Zealand' she truly has been.

With over a decade of dedication to Silk, we would not be the Spa we are today, without her.

Karyn's passion for skincare histology and product knowledge is incredible! Her attention to detail means she makes sure every single one of her clients are happy and getting the individual attention and care they deserve, this really does stand her apart.

With a heart of gold and a great sense of humor, when Karyn is not with clients, she is working hard behind the scenes ensuring Silk is running as smoothly as possible.

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- Dermapen & Skin Needling Practitioner
- New Zealands Most Promising Therapist of the Year 2015
- CIDESCO International Beauty Therapy Diploma
- CIDESCO International Electrolysis Diploma
- Diploma in Beauty Therapy 2012
- Certificate in Beauty Therapy 2011
- Awarded Top Student 2011

Hailing from South Africa, Ané brought her talents to New Plymouth, joining the Silk whānau with her vibrant personality and a wealth of expertise in 2023.

As a skilled makeup artist, Ané isn’t just about the glam—she’s truly passionate about skincare. She dives deep into the science behind skin and is always eager to learn more. Ané graduated top of her class in Advanced Dermatology & Medical Aesthetics, bringing both knowledge and heart to every consultation.

“I absolutely love skincare. It fascinates me how beautifully complex and different our skins can be. I have a particular love for tackling skincare journeys with my clients to help restore health, balance, and happiness to both their skin and their minds.”

Ané also has a special place in her heart for waxing.

“I love waxing, head-to-toe. Restoring confidence is what drives me in my work!”

With her caring approach and dedication to client wellbeing, Ané is an outstanding addition to the Silk Team.

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- Dermapen & Skin Needling Practitioner
- ITEC International Skin Needling & Peeling 2022
- Advanced Dermatology Qualification 2022
- Awarded Top Student 2022

- CIDESCO International Beauty Therapy Diploma 2021

- ITEC International Qualified 2021

- Dermaplaning

Meet Pam, our newest Silk Mum! She’s back with the Silk whānau two days a week, now juggling the "two best jobs in the world". Pam’s beauty shines from within—her natural talent for sharing knowledge, paired with her genuine warmth, makes her an absolute joy to be around.
With an incredible touch and meticulous attention to detail, every treatment Pam performs feels effortless and deeply nurturing. Since joining Silk in 2022, her passion for Beauty Therapy has been clear. As Pam says herself, “It’s all I’ve ever wanted to do. I love every part of the industry and honestly, I can’t pick a favourite! Helping my clients reach their goals—whatever they may be—is the true highlight of my work.”
We are so stoked to have Pam back on the Silk team—she’s an integral part of who we are.

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- Dermapen & Skin Needling Practitioner
- CIDESCO International Diploma Beauty Therapy 2021
- Diploma in Beauty Therapy 2018
- Certificate in Beauty Therapy 2017

Maia is a ray of sunshine with an infectious laugh that can light up the room! Having completed her studies in Dunedin and moving to New Plymouth not long after, you might still hear Maia roll her r's that gives away her roots.

Maia has been with Silk for over 8 years and has built a stong customer loyalty. Her combination of experience, skin expertise, and product knowledge makes her an invaluable member of our team. Her passion for Beauty Therapy ensures that every client receives top-notch service.

She loves to help people and make them feel confident and happy in their own skin. Maia loves skincare and massage and her brow work is incredible!

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- Dermapen & Skin Needling Practitioner
- ITEC International Qualification
- Diploma in Beauty Therapy 2015
- Diploma in Electrolysis 2015
- Certificate in Beauty Therapy 2014
- Lomi Lomi Massage

Mel made the move to New Zealand from Australia over ten years ago, bringing with her a varied working history and professional nail technician qualifications. Later in life, she decided to chase her dream and become a qualified Beauty Therapist—and in 2022 was awarded Top Student at WITT, proving it’s never too late to reach your goals.

Since joining Silk, Mel’s enthusiasm for ongoing learning has shone through. She’s completed advanced training with Skin Education International and Dermapen 4 Microneedling, and it’s no secret she loves sharing her knowledge.

If you ever need someone to help uncover what’s going on with your skin, Mel will go above and beyond to get to the bottom of things and offer friendly, expert support.

Mel’s passion is all about making people feel good in every treatment—whether it’s a brow tint or helping you achieve radiant, rejuvenated skin. Her caring nature and curiosity make her an absolutely wonderful addition to the Silk Team

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- Dermapen & Skin Needling Practitioner

- Skin Education International 2024

- CIDESCO International Diploma Beauty Therapy 2023

- Diploma in Beauty Therapy 2023

- Certificate in Beauty Therapy 2022
- Awarded Top Student 2022

- Certificate II in Nail Technology 2009

Joining Silk in 2024, it’s been such fun watching Nikita flourish as she continues to grow and refine her craft as a Beauty Therapist.

She has a natural flair for electrolysis, and even with just a year under her belt, the feedback has been incredible—comments like “the best treatment I’ve ever had” and “it didn’t hurt nor did my skin react” say it all.

Nikita also quickly became known as our brow queen, with a real love for waxing. She’s fast becoming a true skin guru too, dedicated to giving her very best with every client she cares for. And her massages—well, if you know, you know. Tiny but mighty is the perfect way to describe her magic touch!

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- CIDESCO International Diploma Beauty Therapy 2024

- Diploma in Beauty Therapy 2024

- Certificate in Beauty Therapy 2023

Meet Rachel, the newest addition to our Silk whānau, who joined us in early 2025. From the very first moment you meet her, Rachel’s care and calm presence make you feel completely looked after and in great hands. Her genuine focus is on creating a space where every client feels comfortable, relaxed, and truly cared for. Rachel discovered her passion for Beauty Therapy through her love of helping people feel confident and happy in their own skin. Her favourite treatments are facials and massages—because she adores watching the shift in her clients’ energy as they leave feeling lighter, brighter, and more at ease.
For Rachel, the key to unlocking the best version of yourself is embracing the things that make you feel your absolute best. And what better way to do that than through a little self-care and pampering with the guidance of a qualified Beauty Therapist.
We’re thrilled to welcome Rachel into the Silk team—she’s already making her mark with her warmth, skill, and beautiful energy.

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- Certificate in Beauty Therapy 2024

- Silk Skin Spa Scholarship Winner 2024