Silk Memberships
Silk Skin Spa Memberships
Your Self-Care, Sorted
A Silk Membership is the easiest way to prioritise your skin, your self-care, and a little extra pampering-all while making your life simpler and more affordable. Think of it as your ticket to glowing, healthy skin (or brows, or smooth legs) all year round, with the flexibility and perks you deserve.
So, What is a Silk Membership?
A Silk Membership is all about you. It’s totally customisable to your needs, your schedule, and whatever treatments you fancy-if we offer it at Silk, we can pop it into your plan. Pay weekly, fortnightly, or monthly, and choose a duration that suits you-anywhere from 3 months to 12 months. Yes, it really is that flexible.
Your payments are set up automatically, so you never have to worry about paying on the day. You’ll enjoy regular, personalised treatments, exclusive perks, and special discounts-plus expert support every step of the way. The higher your membership value, the more perks you unlock, including discounted and free treatments, retail savings, and special member-only treats.
Why Become a Silk Member?
- No fuss: No credit checks, no waiting for approval, no huge forms to fill out. Signing up is super quick and easy.
- Flexible payments: Choose how often you pay, making your favourite treatments more accessible than ever.
- Flexible duration: A Silk membership can be anything from 3 months to 12 months-again, your choice!
- Lock in treatment prices: Your membership locks in today’s treatment prices-no price increases for you for the duration of your membership.
- Exclusive perks: Enjoy complimentary treatments and upgrades, discounts on retail products, free goodies, and special birthday treats.
- VIP experience: Ongoing skin support, first dibs on Silk Club deals, and member-only specials.
Whether you’re after glowing skin, serious results, maintenance waxing, or just a little more “me time,” our memberships are designed to fit around your life-not the other way around.
How Does It Work?
Getting started is easy:
- Let us know you’d like to get started, and we’ll sort it all for you.
- We’ll book you in for a Membership Planning Session, where your therapist will sit down with you to go through the treatments you want, the perks you’ll love, and even add a budget for products if you’d like.
- Once we’ve nailed your perfect treatment selection, the rest is super easy and quick.
You are in control:
- Pick your treatments, payment frequency, and membership length.
- Enjoy regular visits with no payment worries on the day-just relax and let us take care of you.
Why Memberships Work-for You
Just like the best beauty clinics around the world, Silk’s memberships are designed to make self-care simple and rewarding. You’ll love the ease of small, regular payments, the ability to tailor your plan, and the extra perks that come with being a member. Most importantly, you’ll never have to worry about the financial side of things-just enjoy the benefits and let us handle the rest.
Ready to Join?
If you’re ready to make self-care a regular part of your life (and score some amazing perks while you’re at it), just get in touch. We’ll help you create the perfect membership for you-or someone you love.
Silk Memberships FAQ
1. What is a Silk Membership?
A Silk Membership is a subscription that allows you to enjoy regular skin, maintenance, or wellness treatments at Silk Skin Spa, paid for in easy weekly, fortnightly, or monthly instalments.
2. How do Silk Memberships work?
You choose a membership plan that suits your skin goals and budget. Payments are set up via direct debit, and you receive exclusive treatments and member-only perks throughout your membership term.
3. What are the benefits of becoming a member?
Members enjoy regular treatments, VIP perks, often discounts on products and services, and special gifts-all while spreading the cost over time for easier budgeting.
4. How do I sign up for a membership?
It’s super easy! Sign up in-spa or online via our secure portal. Our team will help you find the perfect plan for your needs.
5. How long will it take to sign up?
Once you know what treatments you are going to add to your membership, it really takes only a few minutes.
6. What payment options are available?
Choose weekly, fortnightly, or monthly payments via direct debit from your bank account or credit card-safe and simple.
7. Can I customise my membership?
Absolutely! If we offer the treatment at Silk, you can add it to your plan. We’ll help you tailor everything to fit your goals and lifestyle.
8. Are there any sign-up fees or hidden costs?
No sneaky stuff here. There’s a one-off $9+GST sign-up fee and a small percentage service fee, both clearly outlined up front. Treatment prices are locked in for your membership term, so you also have the guarantee of no surprise treatment increases.
9. What happens if I miss a payment?
No stress! Our system will let you know and try again automatically.
10. Can I pause or freeze my membership?
Memberships generally cannot be paused or frozen. However, please do let us know if you need to pause for a short while-we will always do our best to help.
11. How do I book my member treatments?
You book as usual-just remember to book ahead to get your favourite times!
12. What if I need to cancel an appointment during my membership?
No worries! Our usual cancellation/change policies apply. We’ll get you rebooked so you don’t miss out.
13. Do my unused treatments roll over?
Treatments don’t roll over, but we get that life happens. That’s why you get a full month’s grace at the end of your term to catch up if you need to.
14. Can I transfer my membership or perks to someone else?
Nope, memberships are non-transferable-but they’re so flexible, you won’t need to share!
15. Can I cancel my membership before the term is finished?
Of course. If you need to cancel, just give us 14 days’ written notice. A cancellation fee applies: 10% of the balance and value of perks used, or 40% of the remaining balance-whichever is greater.
Finally, the perks!
Depending on your membership, you’ll enjoy discounts, complimentary treatments, upgrades, gifts, and more. The higher your membership value, the more you get!
*How do I book or change a perk appointment?
Perk appointments are booked just like any other treatment. If you need to change your booking, just give us at least 48 hours’ notice. Only one change is allowed per perk appointment and a missed appointment is considered a used perk.
*Can I use an upgrade perk as a standalone treatment?
Upgrade perks are designed to be added to a specific treatment-they’re not valid as individual appointments. When we are designing your membership with you, we will show you with upgrades would work with your treatment selection.
*What about the free gifts and vouchers?
Free gifts are chosen by the Silk team and are valued at the retail price. These can’t be swapped for cash or another gift. Voucher gifts can be used towards a treatment or product at Silk, and they expire at the end of your membership term-no extensions on these.
*How does the “6th treatment at half price” or “11th treatment free” perk work?
If you’ve included 5 or 10 of the same treatment in your membership, you can choose to have your 6th at half price or your 11th free instead of the point system. ! Just make sure it’s the same treatment each time for the perk to apply
*Can I give my perk to somebody else?
No, these are for you to treat yourself. We have a wide variety of perks you can choose from so you don’t end up with something random that you will never use.
*What if I don’t use my perk in the time accolated?
Sorry, you snooze you lose. These are our gift to you, to say thank you for your loyalty. When we give things away, we need to be strict of when they are used, otherwise it gets all a bit complicating.
T&C are here